Surrey Learn

Our Shoes (training from Surrey County Council)

...understanding of the perspective of other people, especially younger adult professionals.

Categories

Communication Skills, Personal Effectiveness

Audience

Our Shoes is the result of a decade-long collaboration with young individuals.

Their experiences, emotions, and unique perspectives have created a programme finely tuned to the diverse needs of a significant group of young people, that will include members of your staff, colleagues and partners who your staff engage with on a daily basis. 

If you are interested in hearing more or in booking onto one of the 'Our Shoes' training modules, please contact [email protected] and a member of our team will get back to you.

 

NEXT 'Our Shoes – Young Carers, 28th November 2024, 10:00 - 16:00, and 22nd January, 2025, 10:00 – 16:00

Duration

Varies (see course content)

Our Perspective 1

1 day (09:00-16:00) 

Our Shoes – Perspective Module

Perspective training is designed to take staff on a journey of discovery through a range of scenario-based experiences which highlight how young people, especially those with additional needs and disabilities, anxiety or other mental health issues, or who are part of the LGBTQ+ community, experience the world.

By applying this knowledge in their work, staff are able to engage in a way that can be beneficial both to them, and to the young people they engage with.

Learning and Outcomes

  • Understand: Staff will better understand what it can be like for young people with diverse backgrounds or needs, in different work situations.
  • Recognise: Key challenges that young people face in their lives, and how that changes young people’s perspective on a situation.
  • Labels and Stereotypes: Experience what it’s like to be labelled or pre-judged as a young, vulnerable person.

Our Perspective 2

Our Shoes – Additional Needs and Disabilities Module

1 day (09:00-16:00)

Our Shoes – Additional needs and disabilities training is a module which highlights some of the experiences of young adults with additional needs and disabilities, in various situations.

By attending this module, staff will gain a deeper understanding of how they can interact in a way that respects the young person and enables the best outcomes for all parties.

Learning and Outcomes

  • Empathise: To better understand how different situations can be stressful for young people with AN&D.
  • Reduce Discrimination and Bias: Our Shoes training addresses unconscious bias and helps staff recognise, and mitigate these biases in their decision-making processes.
  • Adapt Practice: Recognise ways in which staff can support young people with AN&D during their day.

Our Perspective 3

Our Shoes – LGBTQ+ Module

1 day (09:00-16:00)

Our Shoes - LGBTQ+ is a training module that highlights experiences of young people from the community and helps staff to be better equipped to support and understand young people in various business and employment situations.

This course could also help to reinforce a culture of tolerance and open mindedness towards LGBTQ+ young people across the business community.

Learning and Outcomes

  • Language: How language used could be seen as insulting and impact how a young person sees or feels about themselves.
  • Understand: Staff will better understand what it can be like for a young person growing up in fear of judgement or discrimination.
  • Recognise: Day to day challenges faced by young people, and how that can impact how they cope with situations and perceive the world

Our Shoes – Respect

2 days (10:00-16:00)

Our Shoes - Respect training focuses on ‘listening to young people and taking them seriously’.

Our Shoes - Respect has been developed alongside looked after young people and care leavers in Surrey to support professionals in understanding their experiences and what it is like to access various services.

Attending Our Shoes - Respect will enhance delegates capability to listen, consult and respect the views of young people and care leavers.

Learning and Outcomes

  • Language: How language that we use can make young people feel uncomfortable, excluded, and anxious.
  • Communication: The importance of understanding that people can hear and interpret information differently, and not in the way intended.
  • Emotion: Understand frustration, vulnerability, and the feeling of helplessness, experienced by young people.

Our Shoes – Young Carers

1 day (10:00-16:00)

Our Shoes – Young Carers training has been developed in collaboration with young people who have personal experience as care givers.

This course is designed to provide professionals with an understanding of the challenges faced by young carers and to enhance their knowledge and skills in working with and supporting this group of carers.

By completing this training, professionals will be better equipped to identify young carers, improve outcomes for these individuals and foster a more supportive environment.

Learning and outcomes

  • Understand:  What it can be like for young carers in different situations and environments
  • Recognise:  Some of the key challenges that young carers face throughout their time as a carer
  •  Adapt practice:  Listen to and understand young carers and change practice to help support them

Dates

No dates are currently scheduled for this course.

If you are interested in hearing more or in booking onto one of the 'Our Shoes' training modules, please contact [email protected] and a member of our team will get back to you.