Setting Boundaries Workshop - Online

On completion of the programme, participants will be able to:

• Utilise strategies for building and maintaining confidence
• List the factors that contribute to stress, worry and anxiety and what steps can be taken to mitigate the effects
• Organise work to focus on those tasks that most need their attention
• Make decisions with confidence even if they don’t have all the information required
• Feel confident delegating tasks to others, both up and down
• Identify their personal drivers and the impact they can have on how they approach their work and their relationships with others
• Explain the meaning of assertiveness in the context of standing up for their rights without diminishing the rights of others
• Demonstrate how assertive language can be used effectively to communicate requirements, avoid ambiguity and limit the potential for conflict
• Feel confident in saying ‘no’ to unreasonable requests or when a request would place unacceptable pressure on their capacity to deliver.